Prize Draw Terms and Conditions (“Terms and Conditions”)
These Terms and Conditions govern prize draws run by Moonpig (the “Prize Draw”). Please read them carefully. By entering into a Prize Draw, all Participants are deemed to have read, accepted and agreed to be bound by these Terms and Conditions.
DEFINED WORDS: In these terms and conditions a bold, capitalised word has a particular meaning. These relevant words can be found in brackets after their meaning. Any reference in these Terms and Conditions to “we”, “us” or “our” is a reference to Moonpig.com Limited. Any reference to “you” or “your” is a reference to any Participant of the Prize Draw and these references may be used interchangeably.
The promoter is Moonpig.com Limited of Herbal House, 10 Back Hill, London, England, EC1R 5EN (Moonpig)
The participant refers to any entrant of the Prize Draw (the “Participant(s)”)
The Prize Draw
The title of this prize draw is “Moonpig Disney September Prize Draw 2021” (the “Prize Draw”).
Entry to Prize Draw
The Prize Draw will run from 10am on Monday 13th September 2021 (the “Opening Date”) to 11:59pm GMT on Sunday 3rd October 2021 (the “Closing Date”) inclusive.
All Prize Draw entries must be completed and received by Moonpig by the Closing Date.
All Prize Draw entries not complete or those received after the Closing Date will be automatically disqualified.
To enter the Prize Draw, Participants need to comment and let us know the three people they’d take to Disney World on the Prize Draw promotional post on Moonpig UK’s official Facebook Page or Instagram Profile (together referred to as the “Social Media Pages”)
All Prize Draw entries are free, and no purchase is necessary.
Moonpig may change dates referred to in these Terms & Conditions where, at Moonpig’s sole discretion, such a change is reasonably necessary. Such changes will be notified on either or both of Moonpig's Social Media Pages.
Moonpig accepts no responsibility for Prize Draw entries not successfully completed or not received by Moonpig due to a technical fault or technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
There is a limit of one entry per account on the Social Media Page. Each Participant’s first time-stamped entry will be counted and entered into the Prize Draw. All subsequent entries will be disregarded.
To be eligible to enter into the Prize Draw all, Participants must be UK residents aged 18 years or over, with an active, individual Facebook and Instagram accounts.
Participants must have an active Moonpig account in order to accept the Prize if they win.
Please note that if Participants do not have a Moonpig account, they will need to set up an account.
Participants, the Winner and any Winner’s Guests must not be employees of Moonpig or its affiliated companies, agents or any third party directly associated with administration of the Prize Draw and this also includes members of their immediate families and households.
In entering the Prize Draw, all Participants confirm that they meet the eligibility requirements under these Terms and Conditions and are eligible to claim any Prize they may win.
Moonpig may reasonably require all Participants to provide proof that they meet the eligibility requirements for this Prize Draw.
Moonpig will not accept Prize Draw entries that are automatically generated by a computer, algorithms or completed in bulk by third parties or on behalf of companies or businesses.
Moonpig reserves the right to disqualify any Participants if Moonpig believes, at its sole discretion, that any Participant’s conduct is contrary to the spirit or intention of the Prize Draw.
There will be a total of 1 (one) winning Participant in this Prize Draw (the “Winner”).
The Prize will be supplied by Moonpig as the Promoter and Disney will be The Walt Disney Company Limited (“Disney”).
The Winner will win the following prizes (and together these shall all be referred to as the “Prize”) in relation to a holiday to Walt Disney World Resort® in Florida, United States of America for themselves and up to 3 (three) guests (the “Guest(s)”), consisting of:
Flights – up to four (4) return flights (including the Winner) to Walt Disney World Resort® in Florida, United States of America. The Winner and their Guests must travel on the same route and flight and any minors (under 18 years of age) must be accompanied by their parent or legal guardian. Any flights provided as a Prize will remain subject to the specific airlines standard conditions of carriage which will be available upon request when redeeming the Prize and/or booking;
Transfers – up to four (4) ground transfers (including the Winner) between the Orlando International Airport and Walt Disney World® Resort in Florida. This transfer will remain subject to any specific terms and conditions as identified to the Winner upon redeeming the Prize and/or booking;
Disney Theme Park tickets – up to four (4) Disney Theme Park access tickets (including the Winner) for a total of eight (8) days. Access to any Disney Theme Park will be subject to Disney terms and conditions of visiting which can be found at
Standard accommodation - room accommodation in a Disney resort hotel for seven (7) nights, consisting of one (1) standard room (maximum occupancy of four (4) people including the Winner). Disney will endeavour to meet any specific request made by the Winner or their guest, but this is not guaranteed; and
Disney Gift Card – a gift card to be used whilst in the Disney resort for the Winner, up to a maximum value of $1,500 (US Dollars). Any usage of the Disney Gift Card will remain subject to Disney’s Gift Card terms and conditions found at http://disneygiftcard.com/)
The Winner acknowledges and accepts all the attaching terms and conditions for each of the individual components of the Prize upon redemption, booking and/or use by either the Winner or their guest(s).
Notwithstanding clause 5.6, the Prize must be redeemed between 01 January 2022 to 31 December 2022 (the “Prize Period”).
In the event of a “Special Circumstance” (defined below), or if Moonpig is unable to reasonably promote, hold or execute the Prize Draw, or if the Winner is unable to redeem the Prize, but not claim the Prize, (as set in clause 7 of these Terms) due to factors outside of any party’s reasonable control, the Prize Period may be extended to a period to be decided at Moonpig and Disney’s sole discretion. A Special Circumstance shall include but is not limited to Covid-19, any pandemic, any epidemic, any national or international travel restrictions or any lockdown, restriction or order imposed by any applicable laws or governmental order, but shall not include any personal obligations or requests of the Winner or their Guests.
At all times and at Moonpig’s sole discretion, Moonpig reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond Moonpig's control make it necessary to do so.
For the avoidance of all doubt, the Prize is not transferable and there shall there be no cash alternative provided for the Prize, except in Moonpig’s sole discretion.
The Prize cannot be used in conjunction with any other offer or other promotion.
The decision of the Winner shall be made by Moonpig and shall be final and binding and no correspondence or discussion will be entered into.
The Winner will be randomly selected by a random number generator (and this will be overseen by an impartial adjudicator) on Tuesday 5th October 2021 (the “Announcement Date”).
Moonpig will announce the Winner by commenting on the Prize Draw post on both of the Social Media Pages (the “Prize Notification”).
Moonpig is required either to publish or make available information that indicates a valid award took place. To comply with this obligation, Moonpig will publish the Winner’s social media account details on Moonpig's Social Media Pages on or after the Announcement Date.
If the Winner objects to any or all of its social media details and winning entry being published, the Winner must contact Moonpig via private message on Moonpig’s Social Media Page as soon as it receives the Prize Notification or via email to [email protected].
Notwithstanding the above, Moonpig must still provide the information and details of the winning entry and Winner to the Advertising Standards Authority and any other regulatory or legal body upon reasonable request.
Winner’s warranties and responsibilities
The Winner shall be responsible for ensuring adequate travel insurance is taken out for the duration of the Prize for the Winner and their Guests. Under no circumstances will either Moonpig or Disney be liable for any failure to adhere to this clause.
The Winner shall be responsible for the validity of the Winner and their Guests’ passports (which should not expire within 6 months after the last day of travel of the Prize and should not have any visa restrictions,), any visa requirements and any other documentation or other travel requirements imposed by the relevant authorities (as amended from time to time). In the event that the Winner is refused entry to the travel destination, the Winner’s Guests may also be denied access to the Prize.
The Winner will be responsible for the compliance of any Covid-19 checks and test for entry into their travel destination. Moonpig will not cover the cost of any Covid -19 testing, and it will remain the sole responsibility of the Winner and Guests to purchase, organise and arrange these tests where necessary. Moonpig will not be held responsible, under any circumstances, if the Winner or their Guests do not have the correct travel documentation, test results or if there is any breach any Covid-19 regulations enforced by the relevant authorities and amended from time to time.
The Winner will be, and shall remain, responsible to keep up-to-date and well informed of any UK governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) and this can be found at https://www.gov.uk/guidance/red-amber-and-green-list-rules-for-entering-england.
The Winner will be responsible for any other costs and expenses which are not specifically included in the Prize, and this includes but is not limited to food, drink, UK side transfers and any hotel costs.
The Winner warrants that in the event any Guest(s) is/are under the age of 18, they shall travel with and be accompanied at all times during the Prize with their parent or legal guardian.
The Winner warrants the Winner, and their Guests will adhere to any and all enhanced safety measures in force at the Disney theme parks and resort and the Winner hereby acknowledges and agrees to the terms as found at https://www.disneyworld.co.uk/park-rules/
The Winner warrants that all times during the Prize Draw and the redemption of the Prize, the Winner, and their Guests shall provide Moonpig with all the Relevant Information as requested by Moonpig to assist the Winner claim and redeem the Prize, and this is specifically important if a Special Circumstance occurs which requires the Winner to reschedule and rebook any part of the Prize.
Claiming the Prize
The Winner will have 14 (fourteen) days from the date of the Prize Notification to claim the Prize, and to provide the information requested by Moonpig which shall include but is not limited to the postal address, phone number, allergy information, and any other information reasonably required by Moonpig (the “Relevant Information”), using the method specified in the Prize Notification.
In the event a Winner does not confirm their acceptance of the Prize or does not provide the Relevant Information for the purpose of delivering the relevant Prize within the timeframe stated in this clause 8, the Winner will be deemed to have automatically forfeited the Prize and shall have no recourse against Moonpig in any manner, including by not limited to in relation to these Terms and Conditions, the Prize or Prize Draw. Moonpig shall then arrange for another eligible Participant to be selected in accordance with the process outlined in clause 6 of these Terms and this Participant shall be considered the new Winner of the Prize Draw.
For the avoidance of doubt, the Prize cannot be claimed by a third-party on the Winner’s behalf.
Limitation of liability
Insofar as is permitted by law, Moonpig, its agents or distributors will not in any circumstances be responsible or liable to compensate the Winner or the Winner’s Guests or accept any liability for loss, damage, personal injury or death occurring as a result of or in relation to the Prize, particularly when it is caused by negligence, wilful misconduct or concealment of the Relevant Information by the Winner or the Winner’s Guest (deliberate or otherwise).
Clause 91 does not apply where loss, damage, personal injury or death is caused by the negligence of Moonpig, its agents or distributors or that of their employees. A Participant’s statutory rights are not affected.
For the avoidance of doubt, nothing in these Terms will render Moonpig liable to the Winner or to the Winner’s Guests for failure or inability to fulfil the Prize or perform any of its other obligations under these Terms and this includes any Special Circumstance as defined in clause 5.5.
For more information on how Moonpig processes data and a Participant’s individual rights, please see Moonpig’s Privacy Notice available at https://www.moonpig.com/uk/privacy-notice/ (as amended from time to time).
By entering the Prize Draw all Participants, the Winner and the Winner’s Guests consent to the use of their personal data by the Moonpig for the purposes stated in these Terms & Conditions.
The Winner of the Prize Draw warrants that, should the Winner be required to submit the personal data of their Guest(s), the Winner has obtained consent before providing Moonpig with any personal data of any person.
Any Participant may request the removal of your personal details from our database by [email protected] but if such request is made prior to the conclusion of the Prize Draw, you shall forfeit your entry to the Prize Draw and/or claim to any Prize and Moonpig reserves the right to select another Participant as the Prize Winner.
If there is any reason to believe that there has been a breach of these Terms and Conditions, Moonpig may, at its sole discretion, reserve the right to exclude any individual from participating in the Prize Draw.
Moonpig reserves the right to hold, void, suspend, cancel, or amend the Prize Draw where it becomes necessary to do so.
If any part of these Terms and Conditions is held to be invalid or unenforceable, the remainder shall remain valid and enforceable.
Moonpig’s failure to act with respect to a breach of these Terms and Conditions does not constitute a waiver of its rights to act with respect to subsequent or similar breaches.
The headings in these Terms and Conditions are for ease of reference only and do not affect the interpretation or construction of these Terms and Conditions.
Governing law and jurisdiction
These Terms and Conditions shall be governed by English law and all parties to these Terms and Conditions submit to the exclusive jurisdiction of the courts of England and Wales.
If you’ve got to this point in the T&Cs… congratulations, you deserve all of the fluffy unicorns in the world!