Your credit is valid for 2 years from the last date you purchased an item from Moonpig using your Prepay balance.
You can check your prepay credit balance by signing into your Moonpig account. Your balance will be displayed in the top right corner, just tap on your name to see it.
Unfortunately, we no longer allow customers to add prepay to their balance. However, customers can still spend any existing prepay credit.
Your prepay credit can’t be used in conjunction with some of our special offers, as well as on our range of flowers and plants.