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Delivery Information

Our cards and gifts are printed and fulfilled in Australia and delivered via Australia Post.

✨ 95% of capital city orders arrive next business day via Australia Post! ✨

Our cards & gifts are fulfilled in Australia from either our Melbourne or Sydney sites, and delivered using the Australia Post network.

Delivery estimates are calculated at checkout depending on the recipient address.

Cards Delivery

Standard: from $3.15

  • Australia Post Priority Letter service

  • Estimated delivery: 2–4 working days depending on destination (see state-specific information)

  • No tracking available

  • Please allow additional time for delivery to more rural parts of Australia

Express: from $9.75

  • Australia Post Express service

  • Faster with delivery confirmation

  • Estimated delivery: 1–3 working days depending on destination

  • Tracking available

Gifts Delivery

Standard: from $11.79

  • Estimated delivery: 3–7 working days, depending on destination (see state-specific information)

  • Tracking & delivery confirmation available

  • Please allow additional time for delivery to more rural parts of Australia

Express: from $16.75

  • Estimated delivery: 1-3 working days depending on destination (see state-specific information)

  • Tracking & delivery confirmation available

  • Please allow additional time for delivery to more rural parts of Australia

Order Cut-off Times

  • Orders before 2 PM local time at printing site are processed & dispatched same day

  • Orders after 2 PM local time at printing site are processed next business day

  • Public holidays may affect dispatch and delivery times

Additional Information

You can check delivery estimates on the Australia Post website.

Please note:

  • Double check your address to avoid delivery issues

  • While we control the dispatch date, actual arrival depends on Australia Post. Please allow an extra 1–2 days if possible

  • Public holidays and Australia Post network disruptions can affect delivery times

Delivery to New Zealand

  • We print and ship cards from Australia to addresses in New Zealand. Shipping is through Australia Post's International Economy Air Service, which costs $3.00.

  • We are currently unable to offer gift delivery to New Zealand.

  • Delivery times to New Zealand vary, and are subject to service delays within AusPost and local New Zealand transfers. Wherever possible, allow at least 2 weeks for shipping to New Zealand to avoid disappointment.

State-specific information

VIC

  • Express gifts & cards

    • Next business day to Melbourne Metro and selected surrounding areas; 2 business days to regional VIC.

  • Standard gifts & cards

    • 2–4 business days Metro, 3–7 days regional.

  • Priority Letter

    • 1–3 business days.

NSW

  • Express gifts & cards

    • Next business day to Sydney and Canberra Metro; 2 business days to Newcastle, Central Coast, Wollongong and NSW/VIC border areas; 2–3 business days elsewhere in regional NSW.

  • Standard gifts & cards

    • 2–4 business days Metro, 3–7 days regional/remote.

  • Priority Letter

    • 1–3 business days.

QLD

  • Express gifts & cards

    • Next business day to Brisbane Metro and the Gold Coast; 2–3 business days to outer metro and regional QLD; 3–4 business days to rural and remote areas.

  • Standard gifts & cards

    • 3–5 business days Metro, 4–10 business days regional/remote.

  • Priority Letter

    • 2–4 business days.

SA

  • Express gifts & cards

    • Next business day to Adelaide Metro; 2–3 business days to regional SA; 3–4 business days to rural areas.

  • Standard gifts & cards

    • 2–4 business days Metro, 4–7 business days regional.

  • Priority Letter

    • 2–4 business days.

WA

  • Express gifts & cards

    • Next business day to Perth CBD; 2 business days across Perth Metro; 3–4 business days to regional WA; 4–6 business days to rural and remote WA.

  • Standard gifts & cards

    • 5–10 business days, depending on region.

  • Priority Letter

    • 2–4 business days.

TAS

  • Express gifts & cards

    • Next business day to Hobart, Launceston and selected major Tasmanian towns; 1–2 business days to Devonport; 2–3 business days elsewhere in Tasmania; 4 business days to remote addresses.

  • Standard gifts & cards

    • 2–5 business days Metro, 3–7 business days regional/remote.

  • Priority Letter

    • 2–4 business days.

NT

  • Express gifts & cards

    • 3–4 business days to Darwin and Katherine; 4–5 business days to Alice Springs and rural/remote NT.

  • Standard gifts & cards

    • 4–7 business days Metro, 7–10+ business days remote.

  • Priority Letter

    • 2–4 business days.

Need to Contact Us?

Our Customer Happiness Team is here for you:

  • Live chat support during business hours

  • Email support with replies within 24 hours

Need assisstence, contact Moonpig Support