Case Study
Personalised moments that strengthen candidate, client, and employee relationships.
Industry
Recruitment and staffing solutions
Venquis is a specialist recruitment and staffing solutions business operating across the UK and Europe. Working within change and transformation technology roles, the company supports clients across financial services, insurance, logistics and transport.
Summary of how Venquis have worked with Moonpig for business:
- 500+ Gifts and Cards in Minutes Instant bulk delivery replacing weeks of manual admin.
- Creative Market Cut-Through Playful "Perfect Match" campaigns that stand out.
- Next-Day Delivery Agility Launch, send, and deliver in under 24 hours.
- Human Touch at Scale Video messages and branded designs that feel personal.
- 100% Automated Recognition Hands-free scheduling for every internal milestone.
The challenge
Previously, Venquis handled cards and gifting in a fairly ad hoc way. Teams relied on a mix of online orders, internal HR tools, Microsoft Teams messages or handwritten cards bought at short notice."It was a bit sporadic really. There was nothing particularly special about it."
Recognition was thoughtful, but inconsistent, and it relied heavily on someone remembering to organise it. Venquis needed a way to make recognition more consistent, more impactful and easier to manage, without adding extra admin for busy marketing and people teams.Jacqui MarkHead of People, Venquis
The solution
While exploring partners to support both their marketing and people strategies, Venquis discovered Moonpig for business. The appeal was instant. A familiar brand, but with tools designed specifically for business use, allowing teams to send personalised cards and gifts at scale.
"Moonpig is obviously a really well-known company, but what really started our partnership was when we realised they had Moonpig for Business"
Moonpig for business gave Venquis one simple powerful platform to plan, personalise and schedule cards and gifts for hundreds of people, while still keeping every message thoughtful and human.Katie BiddleMarketing Manager, Venquis
Use case
How Venquis uses Moonpig for businessAs a recruitment and staffing solutions business, Venquis uses Moonpig for business across multiple audiences and moments, such as attracting high-quality candidates in a crowded recruitment landscape.One standout example was a Valentine's Day campaign aimed at high-potential candidates, positioning Venquis as the "perfect match" for their skills. The campaign was intentionally playful and creative, helping Venquis stand out from more traditional recruitment outreach while remaining highly targeted and relevant."We are always looking for ways to stand out and having a platform like Moonpig for business has let us be creative in the way that we engage and communicate. The video feature in particular is something we use to go that extra mile" said Katie.Moonpig for business also plays a key role in maintaining strong relationships with contractors and permanent placements. One of Venquis' first campaigns was a New Year's card and gift sent to existing contractors and perm placements as a thank you for their work over the past year. For this campaign alone, Venquis sent around 500 cards and gifts."What would previously have taken weeks or even months to plan and organise manually was completed in minutes by uploading contact details and scheduling everything in one place."
Internally, Venquis uses Moonpig for business to recognise birthdays, anniversaries and key moments for their own teams. With scheduling tools built into the platform, the team can plan ahead and be confident that every employee receives the same level of recognition.This approach has helped turn recognition into a consistent part of their people strategy, rather than something done only when time allows.Katie BiddleMarketing Manager, Venquis
Impact
The response to Venquis' Moonpig for business campaigns has been extremely positive. Cards and gifts have generated warm feedback, positive Google reviews and social media engagement, with recipients often sharing their surprise and appreciation online.One response stood out in particular. "One gentleman even said it was the first time he'd ever received chocolates," says Jacqui.For Venquis, one of the biggest benefits has been the consistency of experience. "Now everyone gets the same treatment. It's automated," Jacqui adds."We sometimes have ideas and have to execute on them quickly. With Moonpig for business offering next day delivery we can literally plan a campaign the day before and it can be in the hands of our recipients the next day." says Katie. "This really allows us to be agile and react quickly," Katie adds.Moonpig for business has also delivered significant time savings. For a New Year's campaign alone, Venquis sent around 500 cards and gifts. "If we'd tried to do that manually, it would have taken days, maybe even weeks or months," says Katie. "With Moonpig for business, we uploaded the contacts and it was sorted almost instantly."Experience
Why Moonpig for businessBeyond the product itself, Venquis values the partnership and support behind Moonpig for business. "One of my favourite things is definitely the team," Katie insists. "They're so responsive and always willing to help."Jacqui also highlights the brand personality as a differentiator. "It's a really quirky brand. Everybody's heard of it, and it's great to bring something a bit fun into the corporate world."It's a really quirky brand. Everybody's heard of it, and it's great to bring something a bit fun into the corporate world
Pricing has also been a strong fit. The platform sits comfortably within budget expectations, while delivering a level of quality and impact that exceeds what Venquis had experienced previously. With no platform fees and only paying for what we use its a really efficient way for us to deploy personalised engagement.Jacqui MarkHead of People, Venquis
Future plans
Venquis plans to continue expanding its use of Moonpig for business across future campaigns. Upcoming plans include employee appreciation initiatives tied to Employee Appreciation Day, combining personalised cards with small gifts as a surprise thank you for internal teams.The team is also keen to explore more creative features such as video QR codes to add another layer of personalisation to future recruitment and engagement campaigns."I'd recommend Moonpig for business to anyone, including other recruitment and staffing solutions businesses," says Katie. "Any company with employees, clients or candidates they want to show appreciation to would benefit"
Katie BiddleMarketing Manager, Venquis