Cookies on Moonpig.com

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.

Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit:
www.google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or saving for later, cannot be provided.

The cookies we use at Moonpig to perform such tasks are:

ASP.NET_SessionId

Moonpig – Basic session management used by ASP.net which is essential for the site to work.

CurrentSessionId

Moonpig – Used to track a Moonpig database session with an ASP.net session. Essential for the site to work.

FS2

Moonpig – Records the first session id of a customer.This is used to track technical issues.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The cookies we use at Moonpig to perform such tasks are:

_vis_opt_s

Visual Website Optimizer (VWO)- This cookie detects if the user is new or returning to a particular test.

_vis_opt_exp_EXPERIMENT_ID_combi

VWO - This cookie is generated when users reach a particular combination. This makes sure that users see the same variation that they earlier saw when they visited the page.

_vis_opt_test_cookie

VWO - This is a session (temporary) cookie generated to detect whether or not cookies are enabled on the browser of the user.

FLASHAB

Moonpig – Used to remember which group a user is in when rolling out new web site versions.

_utXX

Google Analytics. Used for tracking user activity on the web site, including anonymous transaction data.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

The cookies we use at Moonpig to perform such tasks are:

SoftCustomerID-[cardShopId]

Moonpig – Used to remember and display the user name of the most recently logged in customer on the machine in use.

bhCookieSess

Browser Hawk. Used to remember detected browser settings, such as browser version. We use this information to tailor the site for specific devices, and to record this information in the database.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. For example, we cannot tell if you are signed in without using cookies, so you would not be able to post comments.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the
Your Online Choices site.

You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative.

They have provided a one-stop place that gathers all of the opt-out controls.

Useful links

If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

Microsoft Cookies guide
All About Cookies

The IAB has provided the following website to give information specifically about privacy issues around Internet advertising: youronlinechoices.co.uk/uk.

For further legal information about privacy issues, you may find these links useful:

Data Protection Act 1998
The Information Commissioner's Office