Need to get in touch?
Our Customer Services team will be happy to help with any questions you might have. Our opening times are shown here.
All Customer Service contacts are answered in the order they have been received but we aim to get back to you in less than 24 hours.
Help us help you
Please fill in the form with as much detail as possible to enable our team to help you as best they can. If you know the order number, please add this in the space provided. You can find your order number by checking the confirmation email or via your Order History, just go to My Account at the top of this page.
If the email address given in the form is not the address registered to your Moonpig account, please include the email your account was registered with.
We are bound by Data protection laws and we will not be able to give any information about a specific order or account if you are not the account holder.