Just click on the question below for a quick answer to your query.
How can I check the status of my order?
Which device(s) playback Moonpig Video cards?
Why hasn't my card arrived yet?
Can I use International text or foreign languages?
I’ve noticed a mistake! Can I change my order?
I’d like to order more than one copy of the card I just designed. How do I do that?
Can you remind me to order a card for my friend/relatives Birthday?
I’ve forgotten my username/password!
The Login page keeps coming up blank
How do I get past the address stage?
I am having Technical Difficulties
Why am I having difficulty with a photo upload card?
I am having problems on the site using my Mac
I get a Session Error while trying to order
Why can I not see a preview of my card?
How much do the cards cost?
Tell me everything about 3D Secure
Can I send cards to a BFPO with no postage cost?
Why am I having payment problems?
Is entering my Credit Card Details online safe?
I have a promotional code how does it work?
If I order a card will the recipient know who sent it?
Can I send cards to someone other than myself?
Payment and Personal Details Security
Can I get a blank envelope with my card?
Do you offer free postage to BFPO addresses?
How are the cards printed & what board do you use?
Should I use the Australian/US site if I am sending a card to Australia/US?
How do I create a bulk order?